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thermaler
12-31-2013, 06:12 PM
I have a similar problem. Kenmore mod# 110 20712 990, SER CK 1285993. Recently replaced drive coupling. Ran fine till today. Will fill and pump out but will not agitate or spin. Safety switch is ok. Checked drive coupling and it is fine. I can rotate it freely back and forth and see both motor and transmission sides turninoilg. All is clean below, no oil or leaks apparent. What should I do next??

jeff1
12-31-2013, 10:14 PM
Hi,


Will fill and pump out but will not agitate or spin.

Recheck the coupler...
http://www.applianceaid.com/direct-drive-washer-motor-coupler-help.php

Also check the input shaft on the tranny/gearbox, some get ground out.

jeff.

thermaler
01-02-2014, 01:33 AM
Jeff,
When you say check the input shaft on the tranny do you mean where it goes into the bottom of the agitator?

jeff1
01-02-2014, 01:37 AM
Input shaft on the tranny/gearbox....

538 ( take off the coupler )

jeff.

thermaler
01-02-2014, 03:51 PM
replaced this coupler about 3 months ago. Could it be bad so soon? When I tilted machine up to get to the coupler, it would turn freely back and forth. I'll take it apart again and check. I guess if the transmission side of the coupler turns freely then it is ok, right? If that is the case what do you suggest then?

jeff1
01-02-2014, 04:14 PM
replaced this coupler about 3 months ago. Could it be bad so soon?

Possible yes.
LINK> http://www.applianceaid.com/direct-drive-washer-motor-coupler-help.php


I guess if the transmission side of the coupler turns freely then it is ok, right?

Nope.

Have seen some input shafts ground/round out and the coupler is good but the shaft isn't turning.

jeff.

thermaler
01-03-2014, 06:31 PM
Jeff,
You were right. The coupler on the tranny side was rounded out. I just replaced this part 3 months ago. Is something wrong in the transmission causing this? Could it be the clutch or the drive dogs on the agitator? What should I try next? Clothes are piling up : )

jeff1
01-04-2014, 02:16 AM
The coupler on the tranny side was rounded out. I just replaced this part 3 months ago. Is something wrong in the transmission causing this?

Not normally, more a bad coupler. The input shaft is ok?...hope so!


Could it be the clutch or the drive dogs on the agitator?

Dogs, nope.....clutch not likely. Maybe add some silcone spray to the brake, hard or heavy braking can cause issues.

541 Drive motor coupler. Manufacturer Number 285753A (http://www.repairclinic.com/referral.asp?R=153&N=1195967)


http://www.youtube.com/watch?feature=player_embedded&v=9K1KHEogf3c

jeff.

thermaler
01-07-2014, 04:13 PM
Ok Jeff,
Thanks for all your help. I installed a new coupler and everything is working well. Just hope it will last longer than the last one. The meal bushing on the tranny side was rounded out. For info, a parts guy told me that there is a heavier duty commercial version of the coupler available. Part no. 285752A. They didn't have one in stock so I didn't want to wait to order and bought the 285753A. Maybe this will help some others out there. Best to you and thanks again.

jeff1
01-07-2014, 04:32 PM
Yes, it has a fiber style in the middle instead of just rubber.
Thankx for the update.

jeff.