Kenmore Model 110.24442300 - Noisy, Drum won't rotate with large load

[tomc444]

Hello everyone.

The washer is very noisy and the drum won't move with a heavy wet load.

It does rotate throught all cycles with a small load but is still very noisy and is sluggish.

I will very much appreciate any advice.

Also, I cannot find any information about how to open the cabinet.

Thank you in advance.

Tom

[jeff1]

Hi,

Some access helps...

Shows opening the cabinet...
http://www.youtube.com/watch?feature=player_embedded&v=9K1KHEogf3c


The washer is very noisy and the drum won't move with a heavy wet load.

Check the drive block under the agitator...

543 Drive block for inner tub Manufacturer part number 389140 (http://www.repairclinic.com/referral.asp?R=153&N=2858)


http://www.youtube.com/watch?feature=player_embedded&v=w4O3n3r91B4

jeff.

[tomc444]

Hi,

Check the drive block under the agitator...

543 Drive block for inner tub Manufacturer part number 389140 (http://www.repairclinic.com/referral.asp?R=153&N=2858)


http://www.youtube.com/watch?feature=player_embedded&v=w4O3n3r91B4

jeff.


Thank you Jeff!
What am I looking for when I check the drive block? How will I know if it's the problem?
Best regards,
Tom

PS. Thank you for supporting MADD.

[jeff1]

Usually ground out....an idea what to look for...
http://www.applianceaid.com/direct-drive-washer-not-spinning.php

jeff.

[tomc444]

Hi,

Some access helps...

Shows opening the cabinet...
http://www.youtube.com/watch?feature=player_embedded&v=9K1KHEogf3c



543 Drive block for inner tub Manufacturer part number 389140 (http://www.repairclinic.com/referral.asp?R=153&N=2858)


http://www.youtube.com/watch?feature=player_embedded&v=w4O3n3r91B4

jeff.

Hi again Jeff,
This video is great, Thank you!

My washer has the plastic end caps. One side came off easily. However, the left side end cap won't budge. Is there a trick to getting it off without breaking it. I've tried squeezing at the top but not luck.

Thanks again,

Tom

[jeff1]

Is there a trick to getting it off without breaking it.

No tricks, other than maybe swearing at it! ;)
Maybe a flat screwdriver and pry a little.

jeff.