kenmore elite he3 with a F11 code

[drandle]

Hello,

I have a Kenmore elite he3 washing machine model # 110 45872 400 with a F11 code. when you try to run the diagnostic test on the washer machine it fills with water and then the washing machine stops and flashes this F11 code. I'm thinking maybe its the motor control unit. what do u guys think? or what else can I check?

[jeff1]

Hi,

I found...

F/11
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly

Possible Causes / Procedure
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

Tech sheet also attached.

jeff.