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C@TCH
09-05-2014, 12:45 PM
One of my elements died, tech came out said I need a new touch pad and element. Called back a week later says the touchpad no longer available.......WTF...... It's oly 4 yrs old.
Says they have to take cooktop away to have touchpad rebuilt, really! And what am I supposed to cook on, a campfire.
Anyone know anything about these stoves.

jeff1
09-05-2014, 12:55 PM
Hi,


JEC0536

Missing some digits, I found 9 models that start with those.
Also post your serial# so we can check the manufacturing date.
http://www.applianceaid.com/model-number.php

Key panals/touch pads cannot normally be rebuilt, but electronic boards/controls can.

jeff.

jeff1
09-05-2014, 01:24 PM
Same as this one?

http://www.applianceblog.com/mainforums/threads/46466-Jenn-Air-Touch-Control

jeff.