EJ3
04-08-2013, 01:21 PM
I have a Whirlpool Washer, Model No. WTW4800XQ2. This model uses a belt drive with an actuator and splutch. It is a little over one year old and has developed a problem, so it is no longer under warranty. The tub drains, but the clothes are left soaking wet.
I took off the back panel so that I can watch the parts in action. I also removed the lid lock from the lid and placed it in the slot so that I can watch the filling, agitator and draining actions. When it starts, you can hear the lid lock activate, then it starts filling the tub. For a small load, it took about 8 minutes to fill. The wash cycle lasted about 21 minutes. The rinse cycle lasted about 2 minutes, and the spin cycle lasted about 6 minutes. The total was about 37 minutes.
During the wash cycle, I noticed that the agitator immediately started at about 8:10, but only operated for 30 seconds then stopped. It did this twice during the wash cycle (2nd interval from 18:45 to 19:15). So it appears the motor is fine because it is turning the pulley and moving the agitator. During the wash, rinse and spin cycles, the drain comes on and off at various intervals, but never spins. The pulley is engaging and disengaging, so I assume the actuator is working fine.
Any idea as to why it will not agitate longer than two 30 second intervals in the wash cycle, and will not spin at all during any cycles?
Any help is greatly appreciated.
I took off the back panel so that I can watch the parts in action. I also removed the lid lock from the lid and placed it in the slot so that I can watch the filling, agitator and draining actions. When it starts, you can hear the lid lock activate, then it starts filling the tub. For a small load, it took about 8 minutes to fill. The wash cycle lasted about 21 minutes. The rinse cycle lasted about 2 minutes, and the spin cycle lasted about 6 minutes. The total was about 37 minutes.
During the wash cycle, I noticed that the agitator immediately started at about 8:10, but only operated for 30 seconds then stopped. It did this twice during the wash cycle (2nd interval from 18:45 to 19:15). So it appears the motor is fine because it is turning the pulley and moving the agitator. During the wash, rinse and spin cycles, the drain comes on and off at various intervals, but never spins. The pulley is engaging and disengaging, so I assume the actuator is working fine.
Any idea as to why it will not agitate longer than two 30 second intervals in the wash cycle, and will not spin at all during any cycles?
Any help is greatly appreciated.